Health and Welfare Administration

BOS provides a broad range of health and welfare administration services. In addition to the summary listed below, we are interested in discussing any special administrative needs that a client may have. This may include assisting with annual solicitations, early retirement buyouts or other programs requiring ad-hoc services.

  • Eligibility database management
  • Open enrollment processing
  • Dependent eligibility verification
  • Carrier interfaces, including inbound and outbound feeds
  • Benefit service call center
  • Claim advocacy
  • COBRA/HIPAA administration
  • FSA administration
  • HRA/HSA administration
  • Medicare D administration
  • ACA Reporting, including 1094/1095 Form fulfillment and transmittal
  • Death claim processing
  • Beneficiary management
  • QMCSO processing
  • Leave administration, including FMLA
  • Participant premium payment plans, including ACH transactions
  • Client bank accounts, including reconciliation
  • Carrier and vendor payments
  • Discrimination testing
  • Imputed income calculations, including preparation of W-2s and W-3s
  • Actuary and accountant interface
  • FAS 106, FAS 112 and ad-hoc reporting

Defined Benefit Administration

BOS provides a comprehensive set of defined benefit and non-qualified SERP administration services. We are often successful in providing services to our clients that effectively reduce fees from plan actuaries, accountants and related professional services. A summary of our basic defined benefit services include:

  • Eligibility database management
  • Benefit call center services
  • Death claim processing
  • Beneficiary management
  • Retirement benefit estimates
  • Pension buyout administration
  • Participant notices
  • Government filings
  • Discrimination testing
  • PBGC filings
  • Preparation of plan documents and SPDs
  • FAS 87 and ad-hoc reporting
  • QDRO processing
  • Actuary, trustee and accountant interface
  • Retirement applications and change processing

Consulting Services

BOS provides high level consulting services. Our principals represent some of the most senior consulting expertise in the industry. Often our clients find that we can provide more sophisticated consulting services for considerably less than fees typically charged by major consulting firms. In addition, consulting assignments are performed by principals with the knowledge and expertise to meet the complex needs of our clients. Some of our basic consulting services include:

  • Strategic benefit planning
  • External competitiveness
  • Employee listening
  • Plan design
  • Actuarial services
  • Compliance
  • Vendor auditing
  • Vendor assessment and solicitation
  • Communications
  • Plan document preparation
  • Claim auditing


BOS has been our vendor from their inception. They handle our most complex plans with a seemingly infinite amount of patience and professionalism. We get glowing reports from our location HR managers, participants and vendors on their performance.

Steve Kiwicz -
Vice President, Compensation and Benefits

Benefit Outsourcing Solutions has and continues to be a vendor partner who continually exceeds expectations, thinks outside of the normal project scope and truly operates as an extension of our HR department. They turn projects around quickly and accurately.

Patrick Carr -
Vice President, Human Resources

BOS handles our plan administration efficiently and professionally. I don't know how they do it, but we never hear anything but raves about their service from our participants. Also, in all the years they have worked for us, we have never had an out-of-scope fee.

Susan Smith -
Corporate Manager, Health and Welfare Programs

Benefit Outsourcing Solutions understood the urgency of the project, how to get it done quickly and effectively, and I found them to be extremely resourceful and solution oriented. They even monitored the progress during the Christmas holiday while they were on vacation. A huge thank you!

Thomas Cahill -
Group Manager