Benefit Outsourcing Solutions (“BOS”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BOS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Benefit Outsourcing Solutions:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- TTY phone number (248-960-7219)
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact BOS at 248-926-9971 or call the toll free number for your benefit service center.
If you believe that Benefit Outsourcing Solutions has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance electronically here or by mail, phone or fax at:
3149 Haggerty Hwy
Commerce Township, MI 48390
248-926-9971 (phone), 248-926-9584 (fax), 248-960-7219 (TTY)
If you need help filing a grievance, please call 248-926-9971.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available here.
Language Assistance Services are available here.